Signature Healthcare, Brockton, MA | New Cancer Treatment Center Lean Facility Planning
Signature includes both Brockton Hospital and Signature Medical Group. The hospital has 245 licensed beds, including a 29-bed hospital-based skilled nursing unit. Operation of this Transitional Care Unit began in 1997. In addition to providing medical/surgical, pediatric and obstetric services, the hospital offers inpatient and outpatient psychiatry, radiation oncology, cardiac catheterization, Level II nursery, and magnetic resonance imaging.
In 2013, Signature Healthcare was named Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in America. We were one of only eight hospitals in Massachusetts to be recognized for exemplary performance in using evidence-based clinical processes shown to improve care in all four of the following measure sets: heart attack, heart failure, surgery and pneumonia and the only hospital in Southeastern MA.
Signature has identified oncology as a key strategic area for its patient population and determined to provide world-class cancer care right in the Brockton neighborhood.
Signature selected TRO, a leading global healthcare architectural and design firm located in Boston, to create the new space. TRO engaged the Adams Strategy Group (ASG) to design and conduct a workshop for a group of 45 cross-functional staff. The workshop outputs were:
- the core values in play
- the vision for the
- prioritized lists of facility characteristics from the patient and staff perspectives
- macro and micro adjacencies
The adjacency diagrams allow the design team to do design drawings more rapidly.
ASG led the effort which resulted in design review time savings of upwards of two months.
ASG also facilitated the creation of a swim lane diagram for the primary patient and family pathways, then validated the improvements on the micro adjacency graph by tracing the patient flow paths.