Signature Snapshot
Project Detail
Signature Healthcare says on their website: “Our team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives of our patients.” We got them started on this path with our roadmap.
- Client: Signature
- Solution:ASG Roadmap
- Date:2011-2017
- Sector:Healthcare

We were one of only eight hospitals in Massachusetts to be recognized for exemplary performance in using evidence-based clinical processes shown to improve care in all four of the following measure sets: heart attack, heart failure, surgery and pneumonia and the only hospital in Southeastern MA."

Our Aim
End Results
Per Hollon, "David Adams and Adams Strategy have been key partners to improving our health care delivery through the use of lean as an operating system. With David’s guidance we have dramatically reduced employee injuries; reduced defects in hundreds of process each year; improved patient experience; and improved our financial performance. The basic lean management system’s stabilization across our organization has allowed us to quickly establish a cross functional team to manage improvements under the new bundled payment initiative."
Signature's Assets
Signature operates both Brockton Hospital and Signature Medical Group. The hospital has 245 licensed beds, including a 29-bed hospital-based skilled nursing unit. Operation of this Transitional Care Unit began in 1997.
The organization is home to 550 affiliated physicians and other direct care providers, 150 employed physicians and a total of 2,200 associates operating from seven Massachusetts locations: Abington, Bridgewater, Brockton, Hanson, Easton, Randolph, and Raynham.